VVO Annual Report 2013 - 7. Other operating costs

7. Other operating costs

EUR 1,000		Group 2013	Group 2012	Parent company 2013	Parent company 2012
Property management expenses
	Administration	3,734	3,443	2
	Use and maintenance	9,080	9,338
	Maintenance of outdoor areas	6,802	6,665
	Cleaning	7,334	7,669
	Heating	29,418	27,995
	Water and waste water	12,857	12,551
	Electricity and gas	6,194	6,442
	Waste management	5,999	5,766
	Indemnity insurance	1,157	1,120
	Real estate tax	7,382	7,124	150	147
	Repairs	48,436	37,771
	Other management costs	12	15
Rents and maintenance charges		8,300	7,974	495	481
Credit losses		2,489	1,901
Other expenses		15,371	13,553	6,676	6,332
Total		164,566	149,329	7,323	6,959
Electricity procurement was hedged with products quoted on the Nordic electricity exchange Nord Pool, in accordance with the risk policy adopted by the VVO Group. The market value of the hedging for 2013-2017 was EUR -1.2 (-0.5) million at the closing date. Unrealised value changes have not been taken into account in the consolidate income statement or balance sheet.

EUR 1,000		Group 2013	Group 2012	Parent company 2013	Parent company 2012
KPMG Oy Ab, authorised public accounting firm
	Audit fees	134	126	21	20
	Tax advice	18	31	18	31
	Other fees	6
	Advisory services	41	38	41	38